No problem. Based on your right of return, you can even inform us about this up to a maximum of 14 days after delivery.
Within that time you can cancel your purchase without giving any reason. To do so, contact us via the request form and select the option Your webshop or products in the menu.
Please provide us with your order number and the message that you want to cancel your purchase.
We will get back to you as soon as possible with all the practical information about your cancellation and refund.
Important: However, if you bought a product made to order, such as a John, Linnea or Tokyo sofa or the tables from our Mortex collection, the right of withdrawal does not apply (BE/NL). You can also no longer cancel a purchase once the order has been placed.
You can also no longer cancel a purchase - of a product made on demand - once the order has been placed.
After all, there is a very real chance that the custom production process has already been started or even completed, or that production time, capacity and/or materials have been reserved especially for you, as a result of which we have had to refuse other orders and if possible have missed out (legal explanation [NL]).