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Order and payment
Order and payment
Order
I want to cancel my order. How do I do that?
I did not receive an order confirmation. Why not?
Can I still change the content of my order?
Can I purchase a showroom model?
Can I view or select my purchase in advance?
Payment
How do I pay the remaining amount of my order via the website?
Which payment methods does Furnified accept?
The availability date of an item I reserved is approaching. Why didn't I receive an invitation to pay the balance yet?
Can I also pay afterwards?
I did not receive an invoice. Why not?
Discount
Do you offer second-chance products anywhere, at a discount price?
I am an (interior) architect. Do I pay full price as well?
I am planning to make a large purchase. Don't I get a discount?
I have a discount code. Where can I add it?
Voucher
Can I purchase and gift a digital voucher?
Can I purchase and gift a physical voucher?
How do I check the balance of my voucher?
Refund
How long will it take for my payment to be refunded?