General
- Will my purchase be securely packaged?
- Can I buy a showroom model and take it with me immediately?
- What is your delivery time?
- When exactly will my purchase be delivered?
- What are your delivery costs?
- I have received my goods correctly, but cannot (yet) install my furniture. Do I need to check my order first?
Furniture delivery
- When exactly will my purchase be delivered to my provided address?
- There is limited space for parking available near my delivery address. What now?
- Where can I let my furniture delivery take place?
- Will you unpack my goods when they are delivered?
- The planned delivery via furniture transport has failed. What do I do now?
- Will my goods be assembled by you upon delivery?
Postal delivery
- How do I know if my postal shipment has left your warehouse?
- How do I know whether an item is sent by post or not?
- What is a postal delivery?
- It appears that my postal package has been returned to Furnified. What now?
- What happens to my postal package if I am not home when it arrives?
- Can I arrange a delivery time for a postal package?
Pick up
- I am picking up my order using my own transportation. Where can I find the correct sizes of the packages?
- Where can I find my chosen Pick-Up Point?
- How exactly does pick-up via a Pick-Up Point work?
- I am unable to be present at my chosen pick-up time. What do I do now?
- When will my order be ready in the Pick-Up Point I have chosen?
- Why does Furnified offer the possibility to pick up your order?