General
- Will my purchase be securely packaged?
- Can I buy a showroom model and take it with me immediately?
- What is your delivery time?
- When exactly will my purchase be delivered?
- What are your delivery costs?
- I have received my goods correctly, but cannot (yet) install my furniture. Do I need to check my order first?
Cash & Carry
Pick up
- Why does Furnified offer the possibility to pick up your order?
- The items from my order have arrived in your warehouses for pick up. What now?
- When will my order be ready in the Pick-Up Point I have chosen?
- How exactly does pick-up via a Pick-Up Point work?
- I am unable to be present at my chosen pick-up time. What do I do now?
- Where can I find my chosen Pick-Up Point?
Postal delivery
- What is a postal delivery?
- How do I know whether an item is sent by post or not?
- Who takes care of postal deliveries?
- Can I have a postal delivery made to an address outside Belgium or the Netherlands?
- The items from my order have arrived in your warehouses for postal delivery. What now?
- How do I know if my postal shipment has left your warehouse?
Furniture delivery
- Who is responsible for your furniture deliveries?
- The items from my order have arrived in your warehouses for furniture delivery. What now?
- I am planning a move and want my furniture delivery to be scheduled for the same day. Is that possible?
- The planned delivery via furniture transport has failed. What do I do now?
- When exactly will my purchase be delivered to my provided address?
- Where can I let my furniture delivery take place?